Unfortunately in life, we are faced with dealing with the loss of loved ones in our families, our friendship groups or in our professional environments.
\nAt Hampshire Trust Bank we want to ensure that all our customers know that we are there for them. Should this type of life event relate to a current Hampshire Trust Bank customer or if a death has led to you being unable to successfully manage your account, we would like you to notify us so we can support you.
\n","pageIntroLeftTitle":"Focussed on"},"pageColumnsColumn2":{"pageIntroRightButtonLabel":null,"pageIntroRightButtonLink":null,"pageIntroRightButtonColour":"blue","pageIntroRightIntro":null,"pageIntroRightText":null,"pageIntroRightTitle":null},"halfLeftColumn":{"halfLeftOneButtonText":null,"halfLeftOneIntro":null,"halfLeftOneLink":null,"halfLeftOneText":null,"halfLeftOneTitle":null},"halfRightColumn":{"halfRightOneButtonText":null,"halfRightOneIntro":null,"halfRightOneLink":null,"halfRightOneText":null,"halfRightOneTitle":null}},{"fieldGroupName":"page_Dynamiccontent_Layouts_InformationTextBlock","informationBlockLink":null,"informationBlockLinkButtonText":null,"informationBlockSubTitle":null,"informationBlockText":"If you are managing the estate of someone who was a customer of ours please know that we are here to help. The first step you will need to take is to register the death through the registry office. Once the death is registered please then reach out to notify us at your earliest convenience. Our staff will talk you through our process and give you the time and support needed to make the appropriate arrangements. Please note that we cannot provide account sensitive information before the death has been registered and we have received a copy of the death certificate.
\nPlease contact us using the contact numbers below to speak to one of our agents who can support you with the Hampshire Trust Bank account:
\nAlternatively, you can email us at bereavement@htb.co.uk
\n\n
Should you require any additional guidance or support with regards to the bereavement, the following useful links are available on the internet to help you through this difficult time:
\n\n
UK Government
\nfor both registering the death and applying for probate
\nRegister a death – GOV.UK (www.gov.uk)
\nApplying for probate: What is probate – GOV.UK (www.gov.uk)
\n
National Association of Funeral Directors
\nfor support and guidance for bereaved people
\n01217111343
\n
MoneyHelper
\nFree and impartial financial advice
\n0800 138 777
\n
\n
Citizens Advice
\nAdvice and support with work, debt and money, family, housing, law, immigration, benefits and health
\n0800 114 8848 (England)
\n0800 702 2020 (Wales)
\nThe Citizens Advice website has an online chat service for both debt advice and other queries
\n
The Samaritans
\nFor support if you are having a difficult time, struggling with your mental health or having suicidal thoughts
\n116 123
\njo@samaritans.com
\nThe Samaritans website has an online chat function
\n
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